Shipping policy

Shipping Policy

Effective Date: 1st May 2025

At DyslexicBooks.co.uk, we aim to get your order to you quickly and safely. Below are the details of our shipping process.

Processing Time

  • Orders are processed within 24 hours of receiving payment, Monday to Friday.

  • Orders placed after 2 PM, on weekends, or UK bank holidays will be processed the next working day.

Delivery Service

  • We use Royal Mail Tracked Service for all deliveries within the UK.

  • A tracking number will be emailed to you once your order has been dispatched, so you can follow your parcel’s journey.

Delivery Time

  • Royal Mail Tracked services aim to deliver within 2-3 working days, though delays may occasionally occur, especially during peak times or due to postal disruptions.

Shipping Fees

  • Shipping costs are calculated at checkout and displayed before you confirm your order.

Delivery Issues

  • If you do not receive your order within 7 working days, please contact us at [Insert contact email], and we will assist you.